Health & Light Institute

Q2 Support
& Accessories

To purchase parts or accesories Click here

Click here to download the Q2 Quick Reference Guide

ORB Parts:

This diagram shows all the parts of the Orb and the corresponding number of each part. To avoid any misunderstanding, please refer to these names and numbers when discussing the Orb assembly with your consultant.
Orb Components:

Bottom Orb Shell (Base)
Bottom Button (Bottom Ring Assembly)
Positive Ring (Sharp Edge facing UP)
Positive Track
Centre Module (Copper & two Rings)
Positive Ring (Sharp Edge facing DOWN)
Top Button (Top Ring Assembly)
Top Orb Shell
Cable Connector (Mohawk)
Locking clip

Click here for a detailed ORB assembly guide

Cleaning your Q2 ENERGYspa & Orb

When cleaning your Orb, four (4) factors need to be considered:

Hygiene – Avoid cross contamination from one person to the next.

Presentation – A clean Orb presents a good look in professional practice or clinic.

Energy transfer – Remove all energetic properties of the previous person in session, before embarking on a new session with a different individual.

Life of Orb - The longer you soak your Orb in any solution, the shorter the life of the components of the Orb. So soak at a minimum.

To keep your Q ENERGYspa® Orb clean, there are a few different methods that may be employed depending on your situation:

In the Clinic

Following a session in a clinic or practice setting, it is recommended that you:

Rinse your Orb in clean warm water.

Place your Orb in a cleaning solution for a few seconds (this will ensure removal of any deposit of sediment or mineral and energetic properties). It is strongly advised that you wear protective gloves when cleaning the Orb using the recommended cleaning solutions.

Rinse Orb vigorously in a container of warm water, to wash off the residual cleaning solution and place under fresh running warm water for 30 seconds (your Orb is ready for the next session).

At the end of the day, you may like to pull the Orb apart and leave it in solution 5 – 15 minutes. This is a good time to inspect all the components and replace the Rings & Tracks if needed. If the Orb shell and Centre Module are still dirty after the 15 minutes of soaking in solution; these parts can be soaked for longer.

Note: The field created during session slowly alters the components. Over time the plastic becomes increasingly more brittle. Pulling the Orb apart regularly, ensures that the components don’t adhere, making it difficult to pull apart.

Currently we recommend the use of CLR (Calcium, Lime and Rust Remover) as a cleaning solution: It should be mixed one part cleaning solution to one part water.

This mix can be stored in a re-sealable container and used many times before needing to be replaced.

WARNING: Be aware that the above mentioned cleaning solution may damage cupboard, floor and bench top surfaces, in their undiluted and diluted states. Hence, it is always a good idea to clean up spills as soon as they occur. Q Tech Laboratories / Q The Experience accept no liability for any damage or injury that may occur by the use of these solvents.

A Natural Cleaning Solution

Rinse your Orb in clean warm water.

Prepare your natural cleaning solution by adding 2 tbs. of salt to 1 litre of lemon juice.

Place your Orb in cleaning solution for 5 minutes between sessions (this will ensure removal of any deposit of sediment or mineral and energetic properties).

Rinse Orb vigorously in a container of warm water, to wash off the residual cleaning solution and place under fresh running warm water for 30 seconds (your Orb is ready for the next session).

At the end of the day, you may like to pull the Orb apart and leave it in solution 10 – 15 minutes. This is a good time to inspect all the components and replace the Rings & Tracks if needed. If the Orb shell and Centre Module are still dirty after the 15 minutes of soaking in solution; these parts can be soaked for longer.

In your home

For home users, the cleaning of the Orb may be carried out as described above. However, to lengthen the life of the Orb components, it is advisable to clean your Orb at a minimum, e.g. every time you replace your positive rings and track set. This will ensure that you do not get an excessive build up of mineral and other deposits that may interfere with the proper function of your Q ENERGYspa®.

If however, more than one person is using the Orb, it is recommended that a solution is used between the different users to ensure that no energetic component from the previous person interferes with the session of the next person.

Maintenance:

Ring and Track sets replacement.
Water conditions play a large role in the erosion of the positive ring and track. For this reason it is very difficult to put a time frame on when to replace. The easiest way to determine when to change the positive ring and track is to take a close inspection.

Place your finger on the positive ring and track, if it bends, replace it as the metal has deteriorated.

When replacing the rings or taking the Orb apart please read the manual carefully & check the Orb quick reference guide.

PLEASE NOTE:
When reassembling the Orb Always ensure the top positive ring is sitting on and touching the Positive track . The cable connector hood is fitted flush with the orb.

Transportation of the ENERGYspa.

Please take care of the Energy Spa. Whenever the need arises to ship the system either use the original packaging. Sharp objects including other cardboard boxes can easily damage the Styrofoam box. QTE is not responsible for any damage that occurs through owner negligence.

Protect the front of the Energy Spa from knocks and scratches. The Attenuator switch on the model 2100, 3024, 3100 and 2500 is prone to damage from strong impacts. Place bubble wrap or foam over the switch whilst in the carry bag.

A Word on Conductivity, Salt and your Q2 ENERGYspa

To test the conductivity of your water if your unit indicates insufficient conductivity.

The maximum amount of salt or Potassium Citrate you will need to add is one heaped teaspoon to 200 milliliters or in US measurements 1/3 of a pint of hot water and add that to 9 liters or 2 gallons of water. This will raise the conductivity more than enough for the Q2 Energy Spa to work.

Should your ENERGYspa still indicate that there is insufficient conductivity to operate it is not conductivity but most likely poor connections in the Orb cable connector, (mohawk) that are the problem.

Adding anymore than this amount will only DAMAGE the contacts in the Orb cable connector and will degrade your positive ring and track sets far more quickly than normal.

All of which are not covered under warranty. Should you still experience issues with insufficient conductivity please contact us for assistance.